No Refund Policy

We do not provide refunds under any circumstances. All purchases made on our website are final.

This applies to all payment methods, including online payments (UPI, cards, net banking) and Cash on Delivery (COD). Once an order is placed and confirmed, it cannot be cancelled for a refund except where required by applicable law.

Every item is quality-checked before dispatch. Our strict no-refund policy helps us maintain product authenticity, hygiene standards, and fair pricing for all customers. We encourage you to review product details, size guides, and images carefully before completing your purchase.

While refunds are not available, we may offer an exchange in limited eligible cases only:

• Product received is damaged.
• Product received is incorrect (product mismatch).

No exchange will be accepted for personal preference, dislike, or change of mind. A mandatory unboxing video is required for all exchange requests.

Full details are available on our Exchange Policy page.

For any exchange claim related to damage or incorrect product, you must provide a clear, continuous, unedited unboxing video showing the sealed package, the opening process, and the product inside.

Without this video, no exchange request will be accepted under any circumstances.

• Online payments are not eligible for refund once the order is confirmed.
• COD orders that have been delivered are not eligible for refund.
• Chargebacks or payment disputes without valid cause may result in account restriction.

For exchange enquiries (not refunds), email support@dkclothing.com or visit our Contact page.