Refund Policy

• Returns approved under our Return Policy within 3 days of delivery.
• Orders cancelled before dispatch — full refund to original payment method.
• Defective or wrong item received — full refund or replacement after verification.
• COD orders refunded via bank transfer or store credit (as applicable).

• Innerwear, socks, and personal care items for hygiene reasons.
• Customised or made-to-order products unless defective.
• Items returned without original tags, in worn condition, or after 3 days.
• Shipping charges are non-refundable unless the return is due to our error.

• Submit a return request from Account → Orders within 3 days of delivery.
• Once we receive and inspect the item, we approve or decline within 2 business days.
• Approved refunds are initiated within 5–7 business days.
• Online payments: refund credited to the original payment method (bank processing may take 5–10 additional days).
• COD orders: refund via bank transfer — you will be asked to provide account details.

A partial refund may be issued if an item is returned in a condition that reduces resale value, or if only part of a multi-item order is returned.

Refund enquiries: support@dkclothing.com or visit our Contact page.